The TLF Panel is a flexible market research solution and offers you easy access to the views and opinions of UK consumers.
Whether you’re looking for quick facts and figures, the answer to a specific set of questions or to undertake more in-depth market research the TLF Panel could be what you need. We work with organisations large and small on a wide range of research projects, some of the most popular uses include:
We launched the panel in 2008 and since then we’ve worked hard to develop a quality research panel with extensively profiled and engaged panellists. We pride ourselves in providing first rate research and insight, and our flexible approach means we can deliver accurate results fast. Get in touch to find out more about the key features of the TLF Panel.
60,000
UK consumers registered
Simple pricing structure
Ratecard based on number of questions & responses
Fast turnaround
2,000 responses within 48hr
Range of question types
Multiple choice, open comment, ranking, imagery & video
In depth reporting & analysis
Gender, age, location & custom audiences
The TLF Panel is owned and operated by TLF Research, a company partner of the Market Research Society. TLF Research are the UK’s leading experts in customer experience measurement and research. They specialise in customer insight, using qualitative and quantitative research, training, consultancy and communications to help clients understand and improve their customers’ experience.
We keep our standard rate card nice and simple, our pricing is based on the number of questions and number of responses required from all UK consumers. Perfect, if you know what questions you want to ask and who you want to ask them to!
We also provide bespoke solutions for more in depth market research. If you’re looking for a full service research agency to help you gain actionable insight from UK consumers, we’re here to help. From help with questionnaire design and question routing to audience segmentation and detailed reporting and analsis, get in touch to discuss how we can help on your next research project.
What is YourSayPays?
The TLF Panel is branded as ‘YourSayPays’ for panellists and has its own dedicated website where panel members login and access new surveys every day. On the website, panellists can complete available surveys, view their survey history and current balance, browse survey results and join in conversations on the YSP Community.
The panel is made up of over 60,000 UK consumers, aged 18 and over, all genders, across all regions and socio-economic groups within the UK. All profiled, screened and validated during recruitment.
Panellists are incentivised for each survey they complete, from 10p for completing shorter surveys to £5 for more in depth surveys and up to £50 for focus group recruitment.
They are segmented by demographic variables during sign-up age, gender, region, nearest city, household income, profession, homeowner status, number of children, and many more, allowing for highly targeted surveys and a more granular breakdown of results.
Why not register on YourSayPays, complete some surveys and see the panellist experience for yourself?
What is YourSayPays?
The TLF Panel is branded as ‘YourSayPays’ for panellists and has its own dedicated website where panel members login and access new surveys every day. On the website, panellists can complete available surveys, view their survey history and current balance, browse survey results and join in the conversation on the YSP Community.
The panel is made up of over 60,000 UK consumers, aged 18 and over, all genders, across all regions and socio-economic groups within the UK. All profiled, screened and validated during recruitment.
Panellists are incentivised for each survey they complete, from 10p for completing shorter surveys to £5 for more in depth surveys and up to £50 for focus group recruitment.
They are segmented by demographic variables during sign-up age, gender, region, nearest city, household income, profession, homeowner status, number of children, and many more, allowing for highly targeted surveys and a more granular breakdown of results.
Why not register on YourSayPays to experience for yourself?
Credibility
We know that it’s not just the time taken to conduct the research or the number of responses we can provide that is important…but also the quality of those responses. It’s no good having 2,000 responses captured in a week if you can’t trust the data provided!
To ensure we capture only accurate, trustworthy, reliable responses we have a number of different quality checks in place throughout the panel process, including:
At sign-up:
- We validate email addresses to ensure respondents are genuine.
- We capture basic demographic information which can be compared against answers provided in surveys.
Throughout survey lifespan:
- Profile data is constantly updated in real time as panellists have direct access to update their settings. Our system then automatically checks updated information to ensure it is valid. Any incorrect information is rejected.
- Our software prevents respondents from continuing with a survey if their answer does not match the required format/response.
- Survey results are manually checked for quality and speed, to ensure there are no ‘straight-line’ answers or inconsistent responses, they are also checked to ensure surveys are not completed at an unrealistic speed.
Respondents found to be providing dishonest, nonsense or inappropriate answers will have their responses removed and be immediately banned from any further action on the panel
TLF Research are the UK’s leading experts in customer experience measurement and research. Founded in 1996, we have over 20 years of history and a proven track record of improving companies’ customer satisfaction, loyalty and value. Since 2008 have been the research partner for the Institute of Customer Service’s UKCSI, a brilliant resource providing a biannual measure of how customers feel about the leading companies in 13 sectors of the UK economy.
TLF Research has its own in-house field unit comprised of 40 CATI stations, conducting over 146,000 interviews each year, along with its own in-house technology team for developing surveying and reporting tools.
TLF Research is ISO 27001 and ISO 9001 accredited, so you can be sure your data is safe and quality controlled.
For more information about about TLF Research and our products and services please visit tlfresearch.com.
The Team
Panel Research
Tom Kiralfy
Panel Manager
Danielle Oakes
Panel Researcher
Joanna Zalis
Panel Researcher
Kelly Redman
Panel Researcher
Graphic Design
Rob Ward
Creative Director
Rob Egan
Graphic Designer
Becka Crozier
Graphic Designer
Software Development
Max Lee
Technology Director
Paul Smith
Web Developer (Front End)
Sam Hunter
Software Tester
What our clients say
“Tom is great, really responsive and launches projects with generally lightening speed (and accuracy)”
“Nice and easy to deal with”
“Tom is great!”